At XProduct Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use RouteFlow SMS (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy, and you waive the right to receive specific notice of each such change or modification.
We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:
When you use RouteFlow SMS to send and receive messages, we collect and store:
We automatically collect certain information when you access and use the Service, including:
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of the Service.
We use the information we collect for various purposes, including:
We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government requests).
We may share your information with third parties when you give us explicit consent to do so.
When you send messages through our Service, we transmit your messages to the intended recipients. The content and metadata of those messages may be stored by telecommunications carriers and recipient devices.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specifically:
You can request deletion of your data at any time by contacting us at hello@xproductlabs.com.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access the personal information we hold about you and to receive it in a portable format.
You have the right to correct inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain legal exceptions.
You have the right to object to or restrict certain types of processing of your personal information.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).
To exercise any of these rights, please contact us at hello@xproductlabs.com. We will respond to your request within 30 days.
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete that information.
Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from your country of residence.
If you are located in the European Economic Area (EEA) or United Kingdom, we rely on appropriate safeguards for international data transfers, such as Standard Contractual Clauses approved by the European Commission.
The Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.
Some browsers support "Do Not Track" (DNT) signals. Currently, our Service does not respond to DNT signals, as there is no industry standard for how to respond to them.
We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with the Service. These services may collect information about your use of the Service and other websites.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date."
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
If you are located in the European Economic Area (EEA), this section applies to you.
We process your personal information based on the following legal grounds:
You can contact our Data Protection Officer at hello@xproductlabs.com for any questions about how we process your personal information.
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.